Privacy Policy

Last Updated: December 19, 2025

GDPR Compliance Notice: This Privacy Policy complies with the EU General Data Protection Regulation (GDPR). Olyqx OÜ is committed to protecting your personal data and respecting your privacy rights as outlined in GDPR Articles 12-23.

1. Introduction

Olyqx OÜ ("we", "us", "our") is registered in Estonia (Registry Code: 17380107) and operates as a VPN service provider. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information we receive through our VPN services and website.

2. Data Controller Information

Company Name: Olyqx OÜ

Registry Code: 17380107

Address: Tatari tn 56-311, 10134 Tallinn, Estonia

Email: a0933969961@gmail.com

3. What Data We Collect

3.1 Account Information

When you create an account with us, we collect:

  • Email address (required for account creation and communication)
  • Payment information (processed through third-party payment processors; we do not store full credit card details)
  • Account credentials (encrypted password)

3.2 Usage Data (Limited)

We operate under a strict no-logs policy. We do NOT collect, log, or store:

  • Your browsing history
  • Traffic destination or data content
  • DNS queries
  • Connection timestamps
  • IP addresses used while connected to our VPN

We only collect minimal operational data necessary for service functionality:

  • Total bandwidth used (in aggregate, not per session)
  • Server load information (for optimization)

3.3 Website Data

  • Cookies (see Section 8 for Cookie Policy)
  • Device information (browser type, operating system)
  • Analytics data (anonymized website usage statistics)

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data based on the following legal grounds:

  • Contract Performance (Article 6(1)(b)): Processing is necessary to provide VPN services you've subscribed to
  • Legitimate Interests (Article 6(1)(f)): To improve our services, prevent fraud, and ensure network security
  • Consent (Article 6(1)(a)): For marketing communications and non-essential cookies (you can withdraw consent anytime)
  • Legal Obligation (Article 6(1)(c)): To comply with applicable laws and regulations

5. How We Use Your Data

We use your personal data for the following purposes:

  • Providing and maintaining VPN services
  • Processing payments and managing subscriptions
  • Responding to customer support inquiries
  • Sending important service updates and security notifications
  • Improving our services and developing new features
  • Preventing fraud and ensuring network security
  • Complying with legal obligations

6. Data Sharing and Third Parties

We do NOT sell, rent, or trade your personal data. We may share limited data with:

  • Payment Processors: Stripe, PayPal (only transaction data necessary for payment processing)
  • Analytics Services: Google Analytics (anonymized data only)
  • Cloud Infrastructure: Server hosting providers (data is encrypted)
  • Legal Authorities: Only when legally required by valid court orders (we will notify you unless prohibited by law)

7. Data Retention (GDPR Article 5)

  • Account Data: Retained while your account is active, plus 30 days after account deletion
  • Payment Records: Retained for 7 years (legal requirement for accounting purposes)
  • Support Correspondence: Retained for 3 years
  • VPN Connection Logs: We do NOT retain any connection logs or browsing history

8. Your Rights Under GDPR (Articles 15-22)

As a data subject, you have the following rights:

8.1 Right of Access (Article 15)

You can request a copy of all personal data we hold about you.

8.2 Right to Rectification (Article 16)

You can request correction of inaccurate or incomplete data.

8.3 Right to Erasure / "Right to be Forgotten" (Article 17)

You can request deletion of your personal data (subject to legal retention requirements).

8.4 Right to Restriction of Processing (Article 18)

You can request we limit how we use your data.

8.5 Right to Data Portability (Article 20)

You can receive your data in a structured, commonly used format and transfer it to another service.

8.6 Right to Object (Article 21)

You can object to processing based on legitimate interests or for direct marketing.

8.7 Right to Withdraw Consent (Article 7)

You can withdraw consent for marketing communications or non-essential data processing anytime.

8.8 Right to Lodge a Complaint (Article 77)

You can file a complaint with your local data protection authority:

  • Estonia: Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)
  • Website: www.aki.ee

To exercise these rights, contact us at: a0933969961@gmail.com

We will respond within 30 days as required by GDPR Article 12.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files stored on your device when you visit our website.

9.2 Cookies We Use

  • Essential Cookies: Required for website functionality (login sessions, security)
  • Analytics Cookies: Google Analytics (anonymized) - you can opt-out
  • Marketing Cookies: Only with your consent (for remarketing campaigns)

9.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

10. Data Security

We implement industry-standard security measures:

  • AES-256 encryption for all VPN traffic
  • SSL/TLS encryption for website communications
  • Encrypted database storage
  • Regular security audits
  • Access controls and authentication
  • Secure server infrastructure in jurisdictions with strong privacy laws

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure adequate protection through:

  • EU Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission
  • Data processing agreements with third parties

12. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via:

  • Email notification (to your registered email address)
  • Notice on our website
  • In-app notification (if applicable)

The "Last Updated" date at the top of this page indicates the most recent revision.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: a0933969961@gmail.com

Address: Tatari tn 56-311, 10134 Tallinn, Estonia

Response Time: We aim to respond within 30 days as required by GDPR.

Your Privacy Matters: We are committed to transparency and protecting your rights. If you have any questions about how we handle your data, please don't hesitate to contact us.